Shipping policy

SHIPPING POLICY

Thank you for choosing Nutrify-Plus. We are committed to delivering your wellness essentials to you as quickly and safely as possible.

1. Order Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on the weight of your items and your location.

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 3-7 Business Days Varies by weight
Expedited Shipping 2-3 Business Days Calculated at checkout

Note: Delivery delays can occasionally occur due to carrier issues or weather conditions.

3. Shipment Confirmation & Order Tracking34

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

5. Damages & Lost Packages

Nutrify-Plus is not liable for any products damaged or lost during shipping. However, we want you to have a great experience. If you received your order damaged, please:

  1. Save all packaging materials and damaged goods.

  2. Take a photo of the damage.

  3. Contact our support team at Contact Page or seroletsoalo@gmail.com within 48 hours of delivery so we can help you file a claim with the carrier.

6. Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of re-shipping.